FAQ
Choosing a device
What's the difference between thermal and night vision?
Thermal imaging detects heat so it works in complete darkness and sees through smoke and light scrub. It's best for detecting animals.
Night vision amplifies available light, or uses infrared, and shows a more natural, detailed image which is better for identifying targets. Many hunters use thermal to find the target and then night vision or optics to confirm.
Should I buy a monocular or a scope first?
A hand-held monocular is where most people start. It lets you scan and locate animals without mounting anything to your rifle. In some states in Australia, a hand-held device is the only legal option for locating.
A scope is the next step for aiming. If you're unsure, contact us and we'll help you choose.
What sensor resolution do I need, 256, 384 or 640?
More resolution means more detail and more usable range. 384 suits most hunters and is the popular mid-range choice. 640 is worth it for spotting and identifying game at longer range or across open country. 256 is an entry-level option for closer work. Resolution isn't the only factor though. Sensitivity (NETD) and lens size matter too.
What is detection range, and how far do I really need?
Detection range is how far away a device can pick up that something warm is there. Actually recognising an animal and identifying it well enough for a shot happens at much shorter distances, usually a half to a quarter of the detection range. It is even less in rain or fog. So look past the headline detection figure and think about the ranges you actually shoot at.
What does NETD mean?
NETD measures how small a temperature difference the sensor can detect, in millikelvin (mK). Lower is better. A low NETD, under 20mK, is a common quality marker and gives a cleaner image in tough conditions like humidity or rain, and often matters more than headline resolution.
Legality and use
Is it legal to use thermal or night vision for hunting in my state?
It depends on your state and territory and the rules differ for hand-held versus rifle-mounted devices. This is general information only and not legal advice. Always confirm the current rules with your state authority such as the Game Management Authority in Victoria, DPIRD in NSW or QPS Weapons Licensing in Queensland as well as the land manager before you hunt.
Can I mount a thermal scope on my rifle?
Owning and mounting thermal and night vision equipment is legal in Australia but using a rifle-mounted device for hunting is regulated at the state level and treated differently from a hand-held device in some states. Check your state's rules before mounting one for hunting.
Do I need a licence?
If the device is fitted to a rifle, you'll need the appropriate firearms licence for that rifle. A hand-held spotting device doesn't require a firearms licence on its own though some states require a game or hunting licence to hunt. Licensing is separate from the optics themselves, so confirm your requirements with your state firearms authority.
Buying from GoingDark
What warranty applies, and who honours it?
All our products are covered generally under Australian Consumer Law. Products also carry the manufacturer's own warranty which varies by brand. Because we're an Australian retailer, warranty claims are handled here rather than overseas. See our Warranty page for more information.
How fast is shipping, and is it insured?
Orders are dispatched within 1 to 2 business days and sent via Australia Post Express shipping with signature on delivery. All shipments are insured for loss or damage in transit. See our Shipping Policy for delivery timeframes and costs.
What's your returns policy?
We accept change-of-mind returns within 30 days on unused items in original packaging, and faulty products are covered under Australian Consumer Law. Full details are on our Refund and Returns Policy page.
Can you help me choose if I'm not sure?
Absolutely. We're here to help. Call us on 07 2111 8404 or email sales@goingdark.com.au and we'll talk through your needs.
After your purchase
How do I zero or sight in my thermal scope?
Most thermal scopes have a built-in zeroing process through the menu often with a one-shot or freeze-zero function. The exact steps vary by model, so check your manual, and if you're stuck, contact us and we'll walk you through it.
How do I update the firmware?
Manufacturers release firmware updates that improve performance and add features, usually installed through the brand's app or a USB connection. Check your brand's app, or contact us if you need a hand.
What's battery life like and how do I power a device in the field?
Battery life varies by device and use, and most units run on rechargeable batteries with spares available. For longer sessions, we recommend a power bank or spare batteries. We stock batteries and power options for most devices.
What support do you offer after the sale?
We're here after the sale, not just for it. If you have trouble setting up, zeroing or using your device, get in touch and we'll help. That ongoing support is part of buying from an Australian specialist.